The advance of technology helps facilitate our lives a great deal, but do we pay a high price when it comes to relying on the machines way more than we should?
In order to speed up the process of running errands and shopping for groceries, Walmart introduced self-checkouts. What they didn’t expect, however, is to face backlash because of this decision that many of the customers consider controversial.
The self-service machines aren’t something new. In fact, they were first introduced in the 1980s to lower labor expenses.
But this service faced plenty of obstacles and customers complain to the added responsibilities.
For example, certain items may have multiple barcodes, whereas the produce, including the meat, fruit, and vegetable, typically needs to be weighed and manually entered into the system using a code, which might be time consuming for the ordinary shoppers. Other times shoppers won’t hear the “beep” confirming an item has been scanned properly.
Another issue is the increase of theft. Walmart announced that thefts at its stores has reached an all-time high.
The machines not only fall short at their purpose of making shopping easier at times, but they also make it harder for the employees they were meant to help.
Christopher Andrews, a sociologist and author of The Overworked Consumer: Self-Checkouts, Supermarkets, and the Do-It-Yourself Economy, says the system “doesn’t work well for anyone.”
He continued: “Everyone feels like they have to have it. Companies are thinking: ‘If we can just get more people on this, maybe we can start reducing some overheads.’”
What’s most, most of the customers have reported that they miss the human interaction while shopping.
Randy Parraz from Making Change at Walmart perfectly summed up customer sentiments by saying, “You can’t convince customers to do the job of a cashier just because you don’t want to pay for the work.”
Walmart decided to listen to what their customers had to say and instead of further expanding automation, the retail giant will hire additional cashiers to provide their customers with a pleasant shopping experience and service.
What Walmart and the rest of the retailers, among which Costco and Wegmans, learned is that efficiency is important but maintaining a balance with positive experiences remains crucial.
Old Man Helps Single Mom Fix Baby Stroller, Next Day Sees Private Jet Landing For Him
An elderly man steps in to help a struggling single mom when a wheel falls off her baby’s stroller. Days later, he finds himself aboard a private jet, en route to a tropical paradise.
At seventy-two, Joseph Benjamin had settled into a quiet, predictable routine. Widowed and with his two grown children living far away, Joe’s days were simple. He would wake with the sunrise, ride his bike to the bakery for fresh rolls, and spend his afternoons tinkering in his workshop. Life had become a calm, steady rhythm — until the day he met April and her baby, Emma.
That morning, Joe was cycling to the bakery when he spotted a young woman in a grey tracksuit, struggling with an old-fashioned stroller. One of the wheels had come loose, and she was desperately trying to fix it while her baby cried inside the uneven stroller.
“Excuse me,” Joe offered gently. “Do you need a hand?”
The woman looked up, tears filling her eyes. “Yes,” she said, her voice breaking. “I think I do.”
Seeing her distress, Joe awkwardly patted her shoulder. “It’s alright,” he reassured her. “We’ll have this stroller fixed in no time.”
The woman, wiping her tears, explained through sobs, “I should never have brought this old stroller out… it was mine when I was a baby. I guess I got nostalgic.”
Joe smiled warmly. “I understand that feeling. I saved all my children’s old toys, and my grandkids love them. Let’s see what we can do.”
He took out his tool kit from his bike and quickly diagnosed the problem — a loose lug nut. “It’s not broken, just needs tightening,” he said. “But you might want to take the baby out first. The wheel could give a bit of a jolt.”
As April picked up her baby, Joe worked on the stroller. A moment later, the wheel clicked back into place. “There you go,” Joe announced, “good as new!”
April smiled brightly, holding her baby close. “Thank you! You’ve saved my day. It’s my first one back in Cheyenne, and it was turning into a disaster.”
“Where were you before?” Joe asked.
“I was in California for college,” she replied.
“You’re lucky,” Joe said with a sigh. “I’ve never been to California or even seen the ocean.”
April’s face softened. “It’s beautiful there, but I wanted my daughter to grow up here, in my hometown.”
As they continued to chat, Joe shared his own story of rarely seeing his children and grandchildren. April, who introduced her baby as Emma, told him how much she missed her parents, who had passed away a year ago. Their conversation was easy, comforting.
“Why don’t you and Emma join an old man for coffee?” Joe suggested, pointing to his favorite café across the street. April gladly accepted, and they spent the rest of the morning together.
As they were leaving, April said, “Emma and I are going on a little trip tomorrow. How about you come with us?”
Surprised but delighted, Joe agreed. The next morning, a sleek black car with a chauffeur arrived at Joe’s home to pick him up. “Where are we going?” Joe asked, still in disbelief.
April, with a playful grin, replied, “It’s a surprise!” The car drove them straight onto the tarmac at a local airport, where a luxurious private jet awaited.
“Wait… what’s going on?” Joe asked, wide-eyed.
“We’re going to the beach,” April said, smiling. “You’re finally going to see the ocean!”
Joe could hardly believe it. He had never flown in his life, let alone traveled in a private jet. As they took off, Joe was overwhelmed with joy. “I can’t believe this! I’m actually flying — and I’ll see the ocean!”
April explained that she had inherited a private jet charter company from her parents, and she always had a plane ready for trips. From that day on, Joe became a regular guest on April and Emma’s vacations, becoming a surrogate grandfather to the little girl.
This story reminds us that life can bring unexpected joys. Joe thought he had seen everything life had to offer, but one small act of kindness opened the door to incredible new experiences. His simple gesture not only helped a young mom in need but also led to fulfilling his lifelong dream — proving that kindness truly has the power to change lives.
Share this story with others — it might brighten their day and inspire them to help someone in need.
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