When an entitled customer threw her drink in my face, humiliating me in front of everyone, she assumed I’d just take it quietly. Little did she know, she was in for a surprise—and a lesson she wouldn’t forget.
That morning, I stepped into the health food store, the familiar scent of fresh produce and herbal teas greeting me. It was the start of another day at work, where I’d been earning a living for the past year. As I tied my apron, I couldn’t shake the feeling that something was different today.
“Hey, Grace! Ready for another thrilling day of juice-making?” my coworker Ally joked from behind the counter.
I laughed, shaking my head. “Yep, gotta keep those entitled customers happy, right?”
But the knot in my stomach told me otherwise. There was one customer who made our jobs miserable every time she came in.
We had dubbed her “Miss Pompous,” and it was a fitting name. She walked in like she owned the place, treating us like we were beneath her.
As I began my shift, I tried to put her out of my mind. I needed this job. It wasn’t just about me—it was about my family. My mom’s medical bills were piling up, and my younger sister was counting on me to help with college expenses. Quitting wasn’t an option.
A few minutes later, Ally leaned in close. “Heads up,” she whispered. “Miss Pompous just pulled into the parking lot.”
My stomach dropped. “Great,” I muttered. “Just what I needed to start my day.”
The bell above the door chimed, and in she walked, her designer heels clicking like a countdown to disaster. Without even acknowledging me, she strutted up to the counter and barked her order.
“Carrot juice. Now.”
I forced a smile. “Of course, ma’am. Coming right up.”
As I worked, I could feel her eyes on me, scrutinizing my every move. My hands began to shake under the pressure. Finally, I handed her the juice.
She took one sip and her face twisted in disgust. “What is this watered-down garbage?” she screeched. Before I could react, she hurled the entire drink at my face.
The cold juice splashed across my cheeks, dripping down my chin. I stood there, stunned, as she continued to rant. “Are you trying to poison me?” she demanded.
I blinked, wiping juice from my eyes. “It’s the same recipe we always use,” I stammered.
“Make it again,” she snapped. “And this time, use your brain.”
My face burned with humiliation as everyone in the store turned to watch. Tears threatened to spill, but I refused to let her see me cry.
Just then, my manager, Mr. Weatherbee, appeared. “Is there a problem here?” he asked, though his concern seemed more for the loss of a customer than for me.
Miss Pompous turned on him. “Your employee can’t even make a simple juice! I demand a refund and a replacement.”
To my disbelief, Mr. Weatherbee began apologizing profusely. “I’m so sorry, ma’am. We’ll remake your juice immediately, free of charge.” Then he turned to me. “Grace, be more careful next time.”
I stood there, dumbfounded. My jaw dropped. “But sir, I—”
“Just get the carrots, Grace,” he interrupted, “and remake the juice.”
Miss Pompous smirked at me, clearly enjoying my humiliation. I felt a surge of anger. For a split second, I wanted to throw my apron down and walk out. But then I thought of my mom and sister—I couldn’t afford to lose this job.
So, I took a deep breath and made a decision. I wasn’t going to let her win.
I met Miss Pompous’s gaze, refusing to be intimidated. She thought she could buy respect with her money, that she could trample over people without consequences. Well, not this time.
As Mr. Weatherbee walked away, I reached into the fridge, bypassing the usual carrots. Instead, I grabbed the biggest, gnarliest one I could find. It was tough and unwieldy, perfect for what I had in mind.
“Just a moment,” I said, sweetly, as I fed the oversized carrot into the juicer. The machine groaned in protest before spraying juice everywhere—across the counter, the floor, and best of all, onto Miss Pompous’s designer handbag.
She shrieked, snatching her bag and frantically trying to wipe off the bright orange juice. “My bag!” she cried. “You stupid girl! Look what you’ve done!”
“Oh no, I’m so sorry, ma’am,” I said, struggling to keep a straight face. “It was an accident, I swear.”
Her face turned beet red. “You ruined my three-thousand-dollar purse! I want your manager!”
Trying not to laugh, I gestured vaguely toward the store. “I think he’s helping a customer over there.”
As she stomped off in search of Mr. Weatherbee, I ducked into the stockroom to hide my smile. From my hiding spot, I watched as she stormed out, still clutching her dripping bag, leaving a trail of carrot juice in her wake.
I thought it was over, but I knew Miss Pompous wasn’t the type to let things go.
Sure enough, the next morning, she burst into the store, demanding to see the owner. When Mr. Larson, the kind, older man who owned the store, came out, she launched into a tirade, insisting I be fired and demanding compensation for her ruined purse.
Calmly, Mr. Larson replied, “Let’s check the security footage.”
My heart skipped a beat. I had completely forgotten about the cameras.
We gathered around the monitor as the footage played, showing Miss Pompous throwing juice in my face and the “accident” with her purse. The room fell silent.
Mr. Larson turned to her. “I’m afraid I can’t offer you any compensation. What I see here is an assault on my employee. If anyone should be considering legal action, it’s us.”
Miss Pompous sputtered in disbelief. “But… my purse!”
“I suggest you leave,” Mr. Larson said firmly. “And don’t come back.”
With one final glare, Miss Pompous stormed out.
Once she was gone, Mr. Larson turned to me, his eyes twinkling. “That was just an accident, right, Grace?”
“Of course, sir,” I said with a grin. “Why would I intentionally ruin a customer’s belongings?”
He chuckled and walked away. Ally gave me a high five. “You stood up to her, Grace! You showed her who’s boss.”
That night, as I shared the story with my mom and sister, I realized something important: standing up for myself hadn’t just put Miss Pompous in her place—it reminded me of my own worth.
Have you ever had to deal with someone like Miss Pompous? Share your stories in the comments. Together, we can take on the “Karens” of the world!
5 Creatures That Can Crawl In Through Your Toilet and How to Stop Them
If you are wondering why bugs and other pests pay your bathroom a visit, it’s because of all the moisture. And when we’re talking about the toilet seat, in particular, many people fail to clean it consistently and in detail. Flushing isn’t enough, since there is the residue left behind and that is enough to attract all the wrong guests.
Bright Side wants you to know that many pests can crawl into your house through your toilet and that there are ways to prevent this from happening.
1. Snakes
Snakes just love cool, wet, and dark places and that’s why your toilet pipes can be very intriguing to them. But, what drives them there in the first place is the sewer that has food remnants that they can feed on. When they are finished with their food in the sewer, they will look for a way out and the pipes are the easiest and quickest route. However, you shouldn’t be afraid if you live in a cold environment, since snakes will only sneak up in toilets in warm countries.
It’s usually harmless snakes that crawl through the pipes, like garden or tree snakes. That’s because these snakes are slimmer than venomous ones and can fit through the pipes. Although, some anacondas have appeared in people’s toilets in South America and Australia.
2. Rats
Like snakes, rats are also in constant pursuit of food and our pipes can be very appealing to them. In houses where the toilet and garbage disposal end up in the same pipes, rats are more likely to find a way in. And because their anatomy is very bendy, they can swim through the pipes and hold their breath for minutes before they need air.
So, it’s not just important to discard your food remnants in a trash bag but to also never flush food down the toilet. If there is no food in the pipes, rats won’t have any reason to try and enter your sewage system. You should also keep the toilet cover closed at all times and maybe install a rat guard. This allows water to exit the pipes whenever you flush, but nothing can come up in the opposite direction.
3. Spiders
With spiders, things get a bit more complex, since they can’t swim in your pipes, but they can appear in your bathroom through another passage. And when they get in, they will probably sit outside the toilet seat. Only black widows will crawl inside the toilet and weave their web from side to side. But, that will happen only in an outdoor toilet that doesn’t have plumbing and that isn’t connected to a sewer system.
That’s where these venomous spiders thrive since there are many flies that they can catch for food. That’s also why you need to always check the seat thoroughly before using an outhouse toilet. Spiders, like the black widow, the brown recluse, and the hobo spider won’t have any trouble biting you.
4. Lizards
In the Southwest United States, lizards coming through the toilet pipes are a quite common occurrence. That’s because these creatures love water and they try to find food wherever they can. Crickets and other insects (like flies) can be found a lot in your toilet’s plumbing if it’s not kept decently clean. The lizards that can achieve this are usually small enough that they can fit through the pipes.
5. Possums
In 2008, a man was in his bathroom in Australia when he saw the water in the toilet gurgling. Moments later, a baby possum appeared and this is not the first time this has happened. On another occasion, a woman found a dead possum in her toilet. These unusual guests are excellent swimmers and can hold their breath for a long time — that’s why they can crawl into your toilet.
How to prevent and react to these occurrences
- Keep your toilet clean: This may sound obvious, but you really need to clean your toilet often and neatly. Disinfecting cleaners are perfect for that job and if you want something cheaper you can resort to white wine vinegar or baking soda. You can also get one of those fresheners that stick on the side of the toilet and release a nice smell every time you flush.
- Keep it dry: Most pests love humidity and that’s why they will be attracted to wet bathroom floors. So, it’s important to get rid of any standing water from the sink or the floor after you’ve taken a shower. If you notice any leaks in your plumbing, call a technician immediately and get them fixed.
- Clean your pipes naturally: In a bowl, add equal parts of sugar, water, vinegar, and 5-10 drops of dish soap. Mix all of this together and pour it down the toilet or in your bathroom sink. You can also pour some boiling water into the toilet.
- Call a pest control company: If you don’t have the time or courage to deal with pests yourself, call professionals and let them use their heavy cleaners. After that is done, you can occasionally throw water mixed with a cleaning solution down the drain to make sure no pest will climb up into the toilet.
Have you ever found an uninvited guest in your toilet — if so, what was it and how did you react?
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