Concierge Watson sneers at a smelly traveler and refuses him a room at the luxury Grand Lumière Hotel. When the traveler returns looking dapper, Watson realizes his mistake could cost him more than just his job.
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Rain pelted the windows of the Grand Lumière Hotel, but that didn’t stop the lobby’s chandeliers from gleaming. The opulent atmosphere could never be overshadowed by the weather.
The hotel’s concierge, Mr. Watson, stood ramrod straight behind the polished marble reception desk.
His keen eyes scanned the lobby, ensuring every detail met the exacting standards of the five-star establishment. Nothing was out of place… until…
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The doors swung open, letting in a gust of wind and a few pelts of rain into the hardwood floors. But it was the bedraggled figure that made Mr. Watson wrinkle his nose.
A man stumbled toward the desk, leaving muddy footprints in his wake.
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His clothes were soaked through and hung limply from his frame. His scraggly beard as well as the stench of wet dog and stale cigarettes told the concierge that he hadn’t washed in days.
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Mr. Watson’s nose wrinkled further. “May I help you?” he asked in a clipped and cold tone.
The man looked up. “Please,” he croaked weakly, “I need a room for the night. My car broke down a few miles back, and I’ve been walking in this downpour for hours.”
“I’m afraid that won’t be possible, sir,” Mr. Watson shook his head. “We have no vacancies at the moment.”
“But surely there must be something. I can pay whatever the rate is. I just need a place to sleep and dry off.”
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“As I said,” Mr. Watson repeated, his lip curling, “we have no rooms available for someone in your… condition. Perhaps you might try the motel down by the highway. I’m sure their standards would be more… accommodating.”
The man’s face fell and his shoulders slumped. But for a small second, anger flashed in his eyes. “I see,” he said quietly. “Thank you for your time.”
He turned and trudged back toward the doors.
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Mr. Watson watched him go, then called for a bellhop. “Call maintenance to clean this up,” he ordered, gesturing to the muddy footprints. “We can’t have the lobby looking like a pigsty.”
As the young bellhop hurried to comply, Mr. Watson smiled, satisfied about keeping that dirty man away from his hotel.
But his actions would soon come back to haunt him.
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***
An hour later, the lobby doors swung open once more. Mr. Watson looked up, ready to greet another guest with his practiced smile.
To his surprise, a well-dressed man strode confidently toward the desk. His suit was impeccably tailored, his shoes shone with a mirror-like gleam, and his salt-and-pepper hair was neatly combed.
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It took Mr. Watson a moment to recognize the face beneath the expertly trimmed beard. His eyes widened in shock as he realized it was the same man he had turned away earlier.
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The man approached the desk with a slight smile playing on his lips. “Good evening,” he said smoothly. “I’d like a room for the night, please.”
Mr. Watson swallowed hard. “Of course, sir,” he managed to say. “May I ask what happened to… your previous attire?”
“Ah, yes,” the man chuckled. “I found a truck stop down the road with showers and a small clothing shop. Amazing what a little soap and a clean suit can do, isn’t it?”
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Mr. Watson nodded stiffly, looking away, and tapped at his computer in search of an available room. “We have a standard room on the third floor,” he said.
“That will do nicely,” the man replied.
As Mr. Watson processed the reservation, he couldn’t help but add, “I must say, sir, you clean up rather well. It’s like night and day.”
“Yes, well, appearances can be deceiving, can’t they?”
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Mr. Watson handed over the key card and nodded, pursing his lips. “Indeed they can. Enjoy your stay, Mr…?”
“Bloomington,” the man supplied. “Thank you, I’m sure I will.”
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Mr. Bloomington walked away, and Mr. Watson watched. There was a tightening in his chest that he couldn’t explain… as if he had made a mistake.
But he wouldn’t apologize. His job was to maintain the cleanliness, prestige, and reputation of the hotel, so all their clients had to, at least, look the part.
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Still, throughout Mr. Bloomington’s stay, Mr. Watson went out of his way to avoid the man. When forced to interact, he was curt and dismissive.
On the third day of Mr. Bloomington’s stay, Mr. Watson was overseeing the breakfast service in the hotel’s elegant dining room.
He moved from table to table to ensure each guest was satisfied with their meal and experience. As he approached Mr. Bloomington’s table, he overheard a conversation that made his blood run cold.
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“Yes, that’s right,” Mr. Bloomington was saying into his phone. “I’ve been here for three days now, observing operations incognito. I think I’ve seen enough to make some necessary changes.”
Mr. Watson froze. Incognito? Changes? Who exactly was this Mr. Bloomington?
As if sensing his presence, Mr. Bloomington looked up and met Mr. Watson’s shocked gaze. He smiled, but there was no warmth in his eyes.
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“Ah, Mr. Watson,” he said smoothly. “Just the man I wanted to see. Would you join me for a moment?”
His heart began racing at the request. It was said with such authority that the tightening in his chest happened, and a hint of intuition hit his thoughts.
Was Mr. Bloomington more important than the concierge imagined?
Numbly, Mr. Watson sank into the chair across from Mr. Bloomington. The man leaned forward and started speaking in a low but firm voice.
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“I don’t believe we’ve been properly introduced,” he said. “My first name is Charles, but you can keep calling me Mr. Bloomington. I recently acquired this hotel chain, and I’ve been visiting each property to assess their operations firsthand.”
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The color drained from Mr. Watson’s face as the full impact of his actions over the past few days hit him. “You’re… you’re the new owner?” he stammered.
Mr. Bloomington nodded gravely. “That’s correct, and the CEO. And I must say, Mr. Watson, I’ve been less than impressed with what I’ve observed here, particularly concerning your treatment of guests you deem… unworthy.”
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Mr. Watson opened his mouth to protest, but no words came out. He sat there, fish-mouthed and pale, as Mr. Bloomington continued.
“A hotel’s primary function is to provide hospitality to all its guests, regardless of their appearance or circumstances. Your behavior has been not only unprofessional but cruel. Is this really the image we want to project to our clientele?”
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“No, sir,” Mr. Watson whispered, chastened. “It’s not.”
The new CEO stood and nodded to the side. “Follow me.”
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***
Minutes later, Mr. Watson stood in Mr. Bloomington’s new temporary office, which was formerly the hotel manager’s space.
The CEO sat behind the desk, and his fingers drummed against the polished, sleek hardwood surface.
“Mr. Watson,” he began, “I hope you understand the gravity of your actions. This hotel has always prided itself on providing exceptional service to all our guests. Your behavior over the past few days has fallen far short of that standard.”
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Mr. Watson nodded, but couldn’t speak. He was ready for the inevitable: losing his job, which he’d held for over 15 years.
“I’m glad you recognize that. Now, the question is, what are we going to do about it?”
“Sir?” Mr. Watson looked up, surprised.
“I believe in second chances, Mr. Watson. More importantly, I believe this experience can be a valuable lesson not just for you, but for our entire staff. Are you willing to learn from this and help implement changes to ensure it never happens again?”
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“Yes, sir,” Mr. Watson said, breathless as relief flooded through him. “Absolutely. I’ll do whatever it takes to make this right.”
“Good.,” the new CEO nodded. “Then here’s what we’re going to do…”
Over the next few weeks, the Grand Lumière Hotel transformed. New policies were put in place that required equal treatment for all guests, regardless of appearance.
If they could pay, they could have a room.
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Hoping to prove his worth, Mr. Watson developed a training program to help staff recognize and overcome their biases.
Furthermore, to work on himself, the concierge began volunteering at a local homeless shelter.
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Slowly but surely, the atmosphere in the hotel began to change. Guests from all walks of life were welcomed with genuine warmth and respect.
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The staff worked together more cohesively since their workplace no longer seemed to value certain people over others.
But Mr. Watson’s new outlook on his job was yet to be tested.
***
One rainy evening, much like the night that had started it all, the concierge stood at his familiar post behind the reception desk.
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The doors swung open, and a bedraggled traveler entered, seeking shelter from the storm.
For a second, Mr. Watson’s old instincts surfaced, but he schooled himself and adopted a warm smile. “Welcome to the Grand Lumière,” he said kindly. “How may we assist you this evening?”
As he helped the grateful guest check in, Mr. Watson caught Mr. Bloomington’s eye across the lobby.
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The CEO nodded approvingly.
Mr. Watson let out a small sigh and continued working. Times had changed at the Grand Lumière Hotel, and he was glad not to have wasted his second chance.
This work is inspired by real events and people, but it has been fictionalized for creative purposes. Names, characters, and details have been changed to protect privacy and enhance the narrative. Any resemblance to actual persons, living or dead, or actual events is purely coincidental and not intended by the author.
The author and publisher make no claims to the accuracy of events or the portrayal of characters and are not liable for any misinterpretation. This story is provided “as is,” and any opinions expressed are those of the characters and do not reflect the views of the author or publisher.
Boss Fires Young Dishwasher Suspecting Her of Theft, Apologizes in Tears After He Opens Her Bag — Story of the Day
When Thomas, a rich restaurant owner, notices a young dishwasher frequenting the locker room, he suspects her of theft. He shames her in front of everyone and grabs her bag to check, only to regret it after seeing what’s inside.
Thomas was a wealthy widower in his early 50s who considered himself smart and charming. He despised those who called him ‘bald’ and ‘pot belly man’ behind his back.
Thomas thought he could easily hit on any young and beautiful woman. He never grew tired of flirting, not that he was a full-time flirt, but he never missed the chance whenever he saw gorgeous young ladies.
For Thomas, age was just a number, and it wouldn’t stop him from unleashing his pick-up lines and directing his steamy stares toward women, including the waitresses and dishwashers who worked in his restaurant. Among them was 20-year-old Giselle.
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Giselle was pretty new at the restaurant. She’d been working as a dishwasher for a month. She was a poor widow who had recently lost her husband, the love of her life, Mason. She struggled to make ends meet after the tragedy and came across a ‘We are Hiring’ signboard outside Thomas’s eatery. She applied as a dishwasher and immediately started working with all her diligence and dedication.
Thomas hurried to her and snatched the bag from her hand. It was heavier than he thought and he had no idea what was inside.
Her co-workers warned her about their boss’s attitude towards the female staff. “That man likes to flirt and has even invited some on dates. He thinks money can buy anything,” one of them said.
Giselle shrugged it off. She was focused on keeping her job at any cost. “I know my boundaries!” she said confidently.
But one day, she witnessed the ugly side of her boss.
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“Do you have any idea why I hired you, Miss Giselle?” Thomas had blocked her way as she was leaving at the end of her shift. He grabbed a red rose from a table nearby.
“No, sir. Please excuse me. I have to get home soon.”
“Don’t call me sir, Miss Giselle. Call me Tom!”
Giselle felt helpless and trapped because she was the last to leave the eatery. She had a lot of dishes to do that day.
“It’s getting late…I have to go. Good day, sir!”
But Thomas wouldn’t budge. “I was blinded by your beauty the first day I saw you,” he said cheesily. “I can sing praises of your beautiful smile all day! What do you think? We can go to a resort, have plenty of drinks, and shop for everything you want…Hmmm?!”
Annoyed, Giselle gently pushed Thomas out of her way and stormed out, saying: “I’m here to work, sir. I’m not here for anything other than my job. And I respect my workplace. Thank you, but I’m not the type you’re looking for. Good day, sir!”
Thomas was furious. His ego hurt. “She is, after all, an ORDINARY dishwasher…How dare she turn down my offer? Wait until I show you what I’m capable of.”
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Days passed, but Thomas hadn’t gotten over what had happened. He was not ready to accept defeat or rejection. He kept looking for a way to humiliate Giselle.
One day, he saw her arrive at work with a big bag and walk into the staff room. An evil plan flashed into Thomas’s mind, and he waited for the next few days to make sure Giselle carried this bag every day to work.
He often checked on Giselle and saw her frequenting the locker room during her shift. His suspicions brewed, and he waited until the afternoon when the eatery was busy to pounce on her.
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“Have a nice day! I have to go to the market. I took half a day off,” Giselle said to her friends.
Just as she was about to exit the door, Thomas called out loud: “Wait right there, Miss Giselle! What have you got in your bag today? Have you been STEALING leftovers and dishwashing liquid? You’re FIRED!”
Giselle was startled. She turned around and started to sweat in fear. The guests stared back at her and began whispering things. Her coworkers assembled behind Thomas and were equally shocked.
“I know you’ve been stealing from me. I saw you frequent the locker room at least thrice during your shift. Come here, give me your bag. Let me see what’s inside.”
Giselle was frightened. She wanted to step back and run. “It’s nothing, sir. I just have my lunch box and a set of spare clothes in it.”
But Thomas hurried to her and snatched the bag from her hand. It was heavier than he thought.
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Some curious guests and staff flocked around Giselle and Thomas as he put the bag on a table and took out a little blanket from it. “Oh my God! What is this?!” he exclaimed as the rest gaped in shock.
“Mawww…Mawww…Mawww.” A newborn baby girl wriggled inside the bag, staring back at Thomas with big brown eyes. He was stunned.
“Sir, I can explain,” began Giselle…
“My husband died a few months ago when I was pregnant. After my baby came, I could not find work, and I had nobody to look after her when I joined here. I could not leave her alone at home, so I hid her in the bag and carried her to work. I frequented the staff to feed her and make sure she never made any noise. I was just protecting my baby. I’m not a thief. I didn’t take a crumb from here.”
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Thomas was moved to tears as the baby reminded him of the child he had lost way back. That day, he cried like a kid in front of everyone, exposing a side of him that nobody knew. Thomas folded his palms and immediately apologized to Giselle.
“I’m sorry, Miss Giselle. I lost my wife and child in an accident many years ago. I remained single after that because I feared losing my loved ones again. I never found true love after that. My loneliness turned me into a monster. I’m not bad at heart, but it’s just that I lived with the assumption that money could buy anything, even love. I was wrong.”
Giselle was teary-eyed after learning Thomas’s story. “Sir, I’m sorry for what you went through after losing your family. I’m glad you realized your mistake, at least now.”
Thomas returned the bag with the baby to Giselle. “You may return to work after a month. I’m giving you paid leave so that you can spend time with your child.”
Giselle smiled, and she left the eatery with her baby.
Thomas had decided to double Giselle’s salary once she returned to work so that it would help her hire a nanny to babysit her child while she was away at work. But did he stop flirting after that?!
Unsurprisingly, some old habits die hard, which was true in Thomas’s case! Although he stopped flirting with his female staff, he still did not completely stop hitting on other random women. Only time will tell if Thomas will succeed in finding true love again. But everyone, including Giselle, is glad he realized money isn’t everything.
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What can we learn from this story?
- Never take somebody’s helplessness for granted. Thomas took advantage of his position to flirt with his employee and coerce her to go on a date with him, regretting it later.
- A mother will do anything to protect her child. Giselle secretly brought her newborn baby to work in order to care for her while earning her keep. She risked her job to protect and care for her baby.
Share this story with your friends. It might brighten their day and inspire them.
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